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Privacy Policy

PRIVACY POLICY

Last Updated: 24 August 2026

Classic Foods respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and the circumstances in which it may be shared.

By using our website or providing information to us, you acknowledge this Privacy Policy.

1. WHO WE ARE

Classic Foods
No. 111, Pavalam Block, St. Paul’s Complex,
Bharathiyar Salai,
Trichy – 620 001, Tamil Nadu, India.

Phone: +91-431-2418324
Mobile: +91-9842814065
Email: cakesmiles@classicfoodsbakery.com

2. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:

  • Name
  • Mobile number
  • Email address
  • Billing and delivery address
  • Order details
  • Cake customization details
  • Payment-related information
  • Enquiry or customer-service information
  • Reviews or feedback
  • Technical information about website usage

Technical information may include IP address, browser type, device type, operating system, pages visited, and similar website usage information.

3. HOW WE COLLECT INFORMATION

We may collect information when you:

  • Visit our website.
  • Place an order.
  • Contact us.
  • Submit an enquiry or form.
  • Provide feedback or a review.
  • Subscribe to marketing communications.
  • Interact with our website or online services.

We may also receive limited information from service providers involved in payment processing, delivery, website hosting, analytics, or communications.

4. HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Process and fulfil orders.
  • Confirm orders and payments.
  • Arrange deliveries and pickups.
  • Prepare customized products.
  • Respond to enquiries and complaints.
  • Provide customer support.
  • Improve our products and website.
  • Maintain business and transaction records.
  • Detect fraud or misuse.
  • Protect our website and customers.
  • Meet legal and regulatory requirements.
  • Send promotional communications where permitted and applicable.

5. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies for website functionality, security, preferences, analytics, and improving the customer experience.

We may use services such as Google Analytics to understand website usage and performance.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. HOW WE SHARE INFORMATION

We do not sell your personal information.

We may share information with trusted service providers where reasonably necessary to operate our business, including:

  • Website and hosting providers.
  • Payment providers.
  • Delivery partners.
  • Customer-support providers.
  • Analytics providers.
  • Communication or marketing providers.
  • Professional advisers.
  • Government authorities where legally required.

We expect service providers handling information on our behalf to take reasonable steps to protect it.

7. PAYMENT INFORMATION

Online payments may be processed through third-party payment gateways.

Classic Foods generally does not store complete card or banking credentials when payment is processed through such providers.

Payment providers may process information according to their own privacy policies and terms.

8. MARKETING COMMUNICATIONS

Where permitted and where applicable consent has been provided, we may send promotional communications by email, SMS, WhatsApp, or other available channels.

You may opt out of promotional communications by contacting:

cakesmiles@classicfoodsbakery.com

We may continue sending essential transactional messages relating to your orders, payments, deliveries, or customer-service matters.

9. DATA SECURITY

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. DATA RETENTION

We retain information only for as long as reasonably necessary for purposes such as:

  • Order processing.
  • Customer service.
  • Accounting and financial records.
  • Legal and regulatory requirements.
  • Dispute resolution.
  • Fraud prevention.
  • Legitimate business purposes.

Information may subsequently be deleted, anonymized, or securely disposed of where appropriate.

11. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion where legally permitted.
  • Withdraw consent where applicable.
  • Opt out of promotional communications.
  • Raise a privacy-related complaint.

Requests may be made using the contact details below.

12. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites and services.

Classic Foods is not responsible for the privacy practices, security, or content of third-party websites.

Please review their respective privacy policies before providing information to them.

13. CHILDREN’S PRIVACY

Our website is not specifically directed at children.

We do not knowingly seek to collect personal information from children without appropriate consent where such consent is required by applicable law.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

The revised version will be published on this website with the updated date.

15. CONTACT US

For privacy-related questions or requests:

Classic Foods
No. 111, Pavalam Block, St. Paul’s Complex,
Bharathiyar Salai,
Trichy – 620 001, Tamil Nadu, India.

Phone: +91-431-2418324
Mobile: +91-9842814065
Email: cakesmiles@classicfoodsbakery.com

© Classic Foods. All Rights Reserved.